Contact
Please don’t hesitate to get in touch with us if you have any queries or concerns relating to your order or experience, or if you are interested in discussing a new business opportunity or partnership.
But first, can we help with your query?
Psst – the answer you’re looking for might already exist in our FAQ!
Where is my order?
Orders are fulfilled within 2-5 working days, or up to 15 working days for made to order items.
Once your order is on its way to you, you will receive an email update containing tracking information for your parcel. Can’t see it? Please check your junk inbox first then let us know if you still need help!
Do you accept commissions or bespoke orders?
Yes, we accept certain types of commissions and bespoke order requests, based on existing products and designs from our catalogue.
Find out more here, and get in touch if you have a specific query, we’d love to find out how we can help.
I’m a business or influencer with similar values – how can I work with you?
We aren’t currently hiring, but we’re always keen to work with creatives on exciting new projects.
We’d love to explore new content ideas, which inspire our collectors and connects the dots between creativity, collaboration and mental wellbeing. So please do reach out if this sounds interesting!
Get in touch
Alternatively to using the form below, you can also reach out to us directly at hello@chromakane.com